Reply to "Americque Display "Service""

bluesbqNothin' better than BBQ, blues, and beer.

quote:
Originally posted by BluesBQ:
I've been smoking ribs this afternoon, and everything seems to be working. However, after about 1.5 hours, I did develop moisture in the display. So, I took the controller off again, and blew more air with a hair dryer, with it still plugged in so I would not interrupt my bbq. The second shot with the hair dryer removed the moisture from the display.

I'll be calling customer service Monday morning.

As has been mentioned many times on this forum, Cookshack customer service was very responsive and sent a new controller out the day I called. It is now installed and seems to be working fine. One thing I did, though, was purchase some silica gel desiccant packets from Amazon. I placed these within the controller before screwing down tight. Don't know if this will help with future moisture, but I figured it couldn't hurt, and the desiccant packets were cheap.

2/12/114:02 PM

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    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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