slk, you do a little google research and you find you can build a baffle for pennys.I light a couple of coals and add sawdust, place in the wood box, never turning the smoker on. As for "biting the hand that feeds you" remember you are the one spending the money, therefore you are the hand feeding them.Don't fret offending cook shack, they don't monitor the form, or as some would have you believe.Remember that many of the replies here are from ex employees and team members backed by cook shack.