Are you seeing these wires with the controller cover in place? I haven't seen any wires (other than pwr cord) protruding from my 020 since I unboxed it and put together. Gotta picture? I'm curious now... Sounds like some slack/extra length wiring easing back out from beneath the display/controller cover.
Call CS of course - the veterens don't have this model and the rookies aren't allowed to speculate. lol