Delivery Delays? No response from CS?????

Former Member

I ordered a stand for my SM009 3 weeks ago as well as a cover, some rubs and a few other items and haven't heard boo from Cookshack since the order was placed....is this normal? Everything I read seems so positive but I sent an email a week ago asking what the status was and I got NO response. I love the smoker but the service seems to be lacking right now!

1/19/074:30 PM

Original Post

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