Followup to my post of 1/5/19. There has been no response from CS to members of this forum regarding their dissatisfaction, and certainly no response to me on my direct email to them regarding their need (IMO) to pay attention and do something if they want this forum to continue rather than die a slow death. I am at a loss to explain how a company with such a great customer service reputation can ignore what could be a vibrant, active, lucrative (for CS) Forum of committed, enthusiastic, friendly, helpful members, attracting new members and persuading potential CS buyers to make that choice (a description of the Forum as I remember it under the moderation of Smokin' Okie when I joined). I think and hope Smokin' is out there somewhere, and wish he would weigh in on this. How about it, Russ? It seems all the great cooks who used to live here are leaving.