Customer service is fully aware of the dislike of the new format. I have contacted them and emailed the the young lady who was initially trying to make a go of it. For all I know, CS may be locked into a contract. I just don't know. The old forum was hoopla as well. I just think it is the format, how it is organized that is very off-putting to many. And the dislike is compounded if you are a member of other forums whose format closely resembles the old CS forum. But times do change. And with change, comfort and familiarity sometimes disappears. I consider many of us as fathers and mothers, we are in that age group (I'm a grand father); we appreciate the quality of Made in America. But younger folks like quality at bargain prices. They are also of a different mind set, one that I don't understand. The last election with all the new and young faces as well as new ideas has me stymied and to a degree, upset. This new forum format, as well as the results of the last election, is what it is. Bob Dylan may have said it best:
Come mothers and fathers
Throughout the land
And don't criticize
What you can't understand
Your sons and your daughters
Are beyond your command
Your old road is
Rapidly agin'.
Please get out of the new one
If you can't lend your hand
For the times they are a-changin'.
David