Stuart doesn't monitor the forum (actually no one at CS does) so if you have a question, you should go direct. Email or call CS (as stated above). Keep in mind, let's see that reply via email was 11/20, which is Thanksgving, then we have the holidays and oh yeah, now they're into show season. Lots going on, but a direct approach is the best way.
Since someone posted a reply they got via E-MAIL, they should probably go back and ask the same way. Stuart doesn't monitor this thread, so I'd just go to him direct and let us know. If I get a chance, I'll try, but I've been gone to the Houston World Championship competing so it won't be today for sure.
Smokin'