I agree Tigerfan! There is very few things that I have bought and made me realize in a short period of time that I received a bargain for my money, but I have to say the biggest bargain I've ever gotten for the money was a CS.
I'd love to say personally that CS customer service fixed my smoker, but hey, I've not needed it yet. Oh well, I'll believe my fellow family members when they say it's the BEST, if needed.