quote:Originally posted by HAC111:
.. The kind of money I am paying I thought these things would be good to go right out of the box.
I think people notice the negative more readily than the positive. In an owners forum, like this, it's where people pose questions or issues. I think if you counted up the number of positive owners, it would be a very, very small number of problems. We do get owners saying how much they love them. But not everyone who owns a CS is in the forum.
When there IS a problem, we do hear from everyone.
Not to worry, get and and see what happens first. If it works as it should, great.
If it didn't (small chance) then call CS.
I don't think you've EVER seen a post where CS failed to take care of the customer. I don't work for them, but in my 11+ years, I really don't remember a negative Customer Service comment.