I called tech support this morning and left a message. Waiting for a return call. I cleaned the hopper and auger of dust again this morning. Sifted the pellets thinking dust may be preventing pellets from loading the auger. I tried to repeat the initial burn in at 400 degrees. The LHT is 10 HHT 150. The auger turns 10 seconds off 5 seconds. This is confusing because it should turn 15 seconds, right? The auger does this for 4 cycles then the auger stops. Doesn’t turn again. I waited a few minutes then turned it off.