Since my post about the wood not burning or smoking properly ( link and photo is here: http://forum.cookshack.com/eve...1028883/m/3652976427 )
I took the advice of the forums and made sure the element is slightly above where the smoke box sits. That is to say when I slide in the smoke box, the elements must be pushed down slightly so the smoke box can slide in. The element is touching the bottom of the smoke box, and you can see the discoloration on the bottom of the smoker box...red, green, blue, purple etc.
I decided to try a "dry run" again today. 2 oz of hickory at 225 for 4 hours. Almost no smoke from the exhaust, no huge plume of smoke when the door was opened and as in the original post photo, the wood barely charred. This is very discouraging.
This purchase has been a huge disappointment from day one for various reasons. I did my due diligence and determined that paying the extra premium for a Cookshack was the right decision because of their supposed quality and attention to detail. At this point, I'm not so sure.
If anyone can provide some insight, I sure could use it....
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