quote:And while I agree that the smoker still cooks the food, I did not buy the Cookshack to just cook my food. I bought it to smoke my food. I already have an oven for just cooking things.
Something just isn’t adding up here
Your wood box looks like it is getting hot enough to smolder the wood chunks
You’ve done 6 or 7 cooks including prime rib and bacon and they were indeed done enough to eat in roughly 3.5 hours so we can assume the element is working correctly
There’s just not much left
You should be able to way over smoke anything you put in your smoker
Is your smoke hole and grease drain hole open and unobstructed?
If you leave the door cracked open will it smoke the wood chunks?
Personally I would call Cookshack and not only talk to them about the lack of smoke, I’d let them know about the surcharge you had to pay for the wood they sent
I understand your frustration, but please keep trying and let us know how you resolve it. If nothing else I’m sure Cookshack will refund your purchase price if they are unable to make you happy