I also wanted to see one before purchase. I had a work trip last week in Tulsa and went to the factory and I tell you what I was sold....what a great company and smokers are there business. The grills are 2nd to none and going in thinking 500 I came out thinking 1000. Yes more money but double wall stainless is hard to pass up. Karen helped me she is a 36 year veteran of the company. I also looked at Yoder and Pitts. This is by far the best built and yes may be missing WiFi but no biggie for me