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New electric question

I received a Masterbuilt 30" electric for x-mas, did a couple 4 pound briskets which turned out real good for first time ever. Only problem I had was I couldnt get my chips to smoke. Soaked apple chips for 20 minutes and put in chip box and kept heat at 220 for 2 hours,checked box and they were dried out but thats all.I then put in some wet hickory chainsaw chips and put box directly on element and it did produce smoke. Should I always use the wood from chainsaw and directly on element or try again with the store bought chips which are bigger pieces and seem like they would produce better smoke longer. Any help greatly appreciated.
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