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Reply to "Original Amerique meat sensor is bad"

TurkeyRaiser posted:

I am in the same situation. We purchased the Amerique unit a number of years ago from Cabelas. The probe went to pot and we contacted Cookshack customer service to purchase a replacement. WHAT A DISAPPOINTMENT! The quality original probe was discontinued and replaced by a cheap, complicated set of parts that required disassembling the control unit and soldering various connections (which clearly voids the warranty).

TOTALLY UNSATISFACTORY CUSTOMER SERVICE ON AN EXPENSIVE UNIT!

It is even worse now, the only option they give you is to purchase the brand new control unit and a new probe.  That comes to about $1k with tax.  That would be a hard pass.  

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