I have to say that I do get tired of hearing new owners become frustrated because they can't master their machine after a few tries. If you want set-it-and-forget-it instant perfection, get a KitchenAid oven. Otherwise, if you keep your machine, or get a Traeger if you must, be patient and learn how to use your tool. Much as people on this forum would like to help you, we cannot replicate your circumstances and tell you exactly what to do. If you don't have the desire to take the time, experiment, and learn through experience the skill of using your pellet grill, save yourself the trouble and give up now.