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Reply to "problem getting started"

Hi Lauraw,

Welcome to the CS forum.

My Amerique arrived the same time as yours; with the same issues. Cal gave you the correct answer. Chances are, the unit will produce heat but you need to set the LED correctly to do that. Give CS customer service a call this morning...they'll send you out a new board.

Rest assured that this issue is known and the board supplier has been contacted. The Amerique is my 5th Cookshack purchase and this is the 1st problem I've come across.
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