You are more right than wrong. The owners of CS may pop in once in a while but they have a business to runs and time is money. Shortly after the new forum kicked off, I was forwarding problems and negative comments to the folks at CS via email and they responded on the forum usually within one day. I also communicated with the people who were responsible for the selection of the new format and also visited the web designers/hosting website. I was less than unimpressed. I suggested they visit Let's Talk BBQ, Smokin Meat Forums and the Smokin-it forums to look at who or what is powering or hosting. Great formats! No go. The lady I was communicating with at CS was very polite but change was not an option. I don't know what that means.
I just have to go with the flow. Under the old forum, visits were daily. I am now weekly or every other week. I know, that is not helping. And I should visit much more often. If I had a PG 500 or 1000, I could, in all likelihood contribute a lot since those 2 units seem to be getting a lot of attention and I would definitely put one of them through it's paces. But for now, such a purchase is out of the question. But I cannot shoot off my mouth about something I do not own or use. The Amerique I know, and aside from being the big boy, what I know I can apply to the smaller units.
And now spam and time wasters are discouraging the members. Such a sad state of affairs.