I would say you got a "smoking good deal".
Smokin' retired quite a while back. He checked in a couple of times letting us know he was enjoying life.
I also think something more familiar for a format would have been preferable. But like others, after venting, I had to accept the new format. That or quit. I decided to stay.
CS has no identified moderators and I have no idea who the administrator is. It is almost certain they don't check the forum. I have alerted CS to a couple of equipment problems that were posted and they were very quick to post replies/comments. So the caring factor and pride in product is still there.