Reply to "SM066 Stops Heating"

rawcallsMember

Just wanted to report back and let everyone know that Bill and Tony at Cookshack provided me awesome customer service! I sent my control board in and they did some testing on it and found that the relay switch's soldering points weren't good and did some soldering work on it. Tony tested the whole night and had zero issues. Just received the control board back today. Tested it and shipped it back to me all free of charge! Now that is REALLY standing behind your product! Thank you so much.

3/16/234:29 PM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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