Reply to "very dissatisfied with tech support"

Former Member

Marge-m.
I too had a huge problem with my 55 last spring when I first got it. Wacky temps,food that tastes chared,and burnt.I haven,t completely solved the problem.Might be the smoker is dirty, but I don't think so.Cookshack has been very supportive though.I'm sure if it is the thermostat, they'll replace it.I still love my cookshack for smoking salmon,at low temps. take care and I'm sure cookshack will take are of you.
Duke(Mountainman)

1/14/072:02 PM

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