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Reply to "wood not burning"

Just seasoned my SM025 yesterday. I bent the heating element up so both "U's" were touching the wood box. I put a tray of ice on the rack (read that somewhere). Then I ran it per the instructions - 2 chunks in the front of the box @ 200* for four and a half hours. Result? Blackened wood on the side in contact with the wood box, not even charring on the rest, and ever so slightly some color on the walls of the smoker. So I flipped the wood chunks over, restarted the cycle at 250* (not just turn it up), and ran it for maybe another hour and a half. One chunk was ashes and the other one well on its way to ashes. The inside of the smoker was blackened too. Going to throw a chicken in there today. As many have advised in the forum, I'm just going to try different things and keep good notes.
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