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My FE100 shut down last night after about 20 minutes. I had been hearing a buzzing/creaking noise this summer and thought the shaft might be in a bind. What I found when taking the side panel off was the auger motor freely floating on the end of the auger shaft attached only with the small screw to the shaft and occaisionally flopping the little fan blade into the wiring bundle.

After pushing the reset, the motor turns the shaft, but the shaft has about 1" of play back and forth, but turns freely. I did see two screws lying on the ground, but I don't see a bracket or any obvious way that they would have been holding the motor to anything.

I think the shutdown was just a circuit breaker issue because it's on a ground fault circuit that can be finicky.

Anybody run into this? I can't find any pictures of how the motor is held and the manual doesn't show anything.

RichW
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Rich,

I had the same problem a couple of months ago. My motor sheared that pin/bolt to the auger and was hanging by one screw only.

The two screws on the bottom are supposed to hold the motor to the sheet metal bracket.
The screws come from the back side from where you are looking and I had to take the bracket off, screw the motor to the bracket, then re-attach the bracket to the machine.

Check alignment of the auger in the feed tube. I had to adjust a couple of times to get it right.

When I reinstalled mine, I made sure I had LocTite handy and fresh lock washers. That should keep it in place for a long time now.

Good Luck,

TIM
My hat's off to the Cookshack folks. I sent a picture of my less than adequate fix for the auger motor problem to see if it made sense and Stuart responded immediately with a very nice email saying that it looked fine "but I'm sending you a new auger and motor".

I've owned a manufacturing company for close to forty years and I always look for examples like this to pass on to my customer service folks.

Thanks Stuart, I love the cooker and I see why there is such fierce loyalty to your products and company.

RichW

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