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Russell Concessions

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About the Business

Russell Concessions has been building unique mobile kitchens for over 25 years. From our full-size
mobile kitchens to our Barbecue Smokers and catering trailers, we strive for excellence. The Client is
Part of the Design Team. We urge our clients to participate in the design process. to ensure that th…

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Location & Hours

Map

14108 US-98

Lucedale, MS 39452

Mon

  • 7:30 AM - 5:30 PM

Tue

  • 7:30 AM - 5:30 PM

Wed

  • 7:30 AM - 5:30 PM

Thu

  • 7:30 AM - 5:30 PM

Fri

  • Closed

Closed now

Sat

  • Closed

Sun

  • Closed

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  • Photo of Ray T.
    Ray T.
    Orinda, CA
    0
    13
    1
    7/9/2013
    First to Review

    This company built me a poor quality trailer that now needs over $10,000 work of fixes before it could be used.  The company President told me any warranty work would be taken care of by my local RV repair facility.  Won't follow through with their word.  Claims their warranty work needs to be taken care of  at there shop.  Also did not meet  state health department codes California Inspector would not approve use of trailer because of constructions issues, thus can not use trailer.  Also would not answer phone calls after delivered.  Had to use friends phone with different area code to get through.  According to other post on forums,  other people have very similar  issues with this company.  Also be warned that if a business has a A plus rating with BBB that does not mean anything.  All it means is the Company responded back to the BBB about your concern. Period..

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Thanks for your comments.  No I did not look at reviews before hand.  I will add that this companies owner is very affluent at screwing his customers and in my opinion seems to enjoy it.  He seems to position himself/company for future lost sales rather then to build Russell Concessions/Hurricane Concession(ebay) trailers correctly from the beginning.  The issues with the trailer are not minor flaws.  The owner/president word is just no good.

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