Reply to "Service light"

Former Member

Add me to the list of the service light problem. I just received my new Amerique here in FL and after the first time warm up break in proceedure, the unit shut off and now I have the service light on. I got it to work with just the probe (it would not let me cook by time) so I put in my ribs for New Years Eve and the unit shut off and no matter what I tried it would not reset. Unplugged it, turned it on and off multiple times. I had to finish the ribs in the oven. I called the tech at Cookshack and they said they know they are having problems and they said a new control unit will be shipped to me that day. Great customer service. I hope this solves the problem.

1/3/138:13 PM

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