Reply to "WTH? AmeriQue Broken after 2 hours of break-in!!??"

chef-boy-arnie"If you can't smoke it, you probably shouldn't eat it!"

Equipment malfunction don’t hold any prejudges, unfortunately they hit every product. Here is a quote from a post on another forum I follow. I have not heard of this happing with a CS smoker. Customer service is a huge part of the product. IMHO .

Quote “ As I sit here on """HOLD""" for Masterbuilt for now 30 min for the 3rd time today, I am really second guessing this POS. Customer service rivals a call to China directly and equipment quality that is on par with the building blocks for 2 year olds.

12/27/101:55 PM

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