Unlucky, it happened on Saturday when my restaurant was busy, actually the pellet roller was broken, then I have to weld it then put it back to auger motor, it's rolling like a charm, the fan of motor working well and the roller doing it job but for like 5 mins after I put in the wood pellets in , it stop working not rolling anything down, then I keep trying to test the auger motor with a electric meter and it shown the number I know maybe not the motor problem, but anyway I did order 2 new auger motors for the replacement, I anyone know cookshack have service person in Southern California
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