I apologize for the long message in advance. My SM 260 is not holding temps properly. Called Cookshack Tech support (they are the best) and was advised to bypass the door switch. I ran the oven up to 250 and maintained for 20 minutes with no problem.
Put 2 cases of chicken in this am and turned the unit on. 30 minutes later the temp was still registering at 100 deg. Turned the smoker off & allowed to reset and started again.
The temp came up SLOWLY and only reached 225 after about 2 hrs. I opened the door an checked the elements out. They were red but not along the entire element. I had ordered 2 extra elements with the unit and installed them to see if this would help.
Turned the unit on and waited. One element was cherry red after 2 or three minutes but the other one was not. Check the element temp by lightly touching a paper towel to it. The paper towel slowly discolored but the element never glowed.
How long does it take both elements to glow? Any ideas on the problem?
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