Help! I am trying to decide between Smokin Tex and Cookshack Smokette. Also, there are a lot of Temp probes out there, how about a some input from various users.
Service and support are the number 1 and number 1 issues for everything we buy today. Cookshack understands this and they take care of every customer. that's priceless (sorry mastercard). And the smoker is built like a tank.
I considered a SmokinTex when I purchased my cookshack. I actually called Cookshack & asked them to tell me why I should buy there smoker & not the SmokinTex. The gal I talked to explained that the SmokinTex is a copy of the Cookshack, made overseas, & made with lower quality materials (thinner metal, etc.). I also agree with previous posts, the customer service at cookshack is tops. Stick with made in the USA. You won't regret it!
the day after I ordered my smokette, my wife was telling me how great this smoker was she saw on good morning america and wanted to know if that was the one I ordered, I told her no, and began to question my order placement, after searching several web sites and cook books, no one mentioned the smokin tex, they all mentioned the cs brand, to me that said something about business ethics. Its been two weeks since I ordered my cs oven and I could not be happier with the results, I have called customer service a time or two with what I consider to me trivial questions, and received what I condsider to be good answers. I am glad I made the choice I did.
Thanks for the input guys. I thought the Smokin Tex looked an awful lot like the CS and even emailed cookshack about it, have not had a reply yet. The thing that drew my attention to the Smokin Tex is it's taller height allowing you to hang racks of ribs.
Allmost all temp. probes are made from the same company and sold in differant names. Get a cookshack remmeber your on the Cookshack site asking can you do that with a Tex?
As far as probes go, get a dual probe Remote Check by Maverick in NJ. I picked one up over a year ago, nice to be able to check meat temp and oven temp at the same time. Had a problem with one of the probes, called the company to order another one and they sent it no charge. Even out of warranty!!! Good customer service. The remote is great too.
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