Hi.
Well, I played that demand for my product being greater than my supply in August at our first big event. Three days in a row we sold out of product. There are several ways to look at this too. The first one is that if I had x amount more of product I could make x amount of dollars more. That is assuming that I could have stored as much product as I needed, which I could not. Since venues are very specific most of the time about what your menu consists of, I could not have sold hot dogs or many other items that could be cooked and sold easily. Second is if you are in demand and you don't have product to put out people are disappointed, On hometown turf this is not good. Being popular is nice, but the third time you tell someone that you are sold out they get irritated. Third, and we experienced this, is that people can get rather hostile. Disappointed is one thing, hostile can become disturbing.
If at three in the afternoon I am sold out and am sitting idle, I would be more than happy to sell anything that the people will buy. I have my rig there, payed all the fees and I might as well have something to sell as not. It is a very bad feeling, at least for me, to sit and watch other vendors selling when I have nothing to put out there. The other vendors were quite happy to see us sold out.
Peggy and Jack's event is a rather unique one. Two main meal type vendors that are selling the same or at least assumed same type of fare. No hot dog vendors or other end alternatives. Peggy and Jack are serving very fine BBQ but if the competition comes in serving very good BBQ also at a lower price, who knows what will happen. IF the event is the type that required an entrance fee each day, then the customer may pick one or the other of the BBQ vendors and not be coming back to try the other the next day. On the other hand, if the event is free to enter they may have multiple times to entice people to eat their BBQ. We noticed this effect between the county fair and the town festivals. The town event was free admission and we had daily visits from a large contingent, whereas the fair required a daily entrance and the incidence of repeats were lower, not nonexistant, but lower. People that were there daily knew where to come for good BBQ and that was a great thing. On the plus side for one timers, we set up weekly in the same town and we have made steady customers of the majority of these people.
I mentioned this to Peggy and it is an example of what I was meaning ... The vendor next to us had two big fancy bubble gum machines out front. 25 cents a gumball, large gumballs, but he was filling those up regularly. 25 cents doesn't seem like much, but he told Patrick that the money he made from the gumballs always paid for his fuel costs to and from events. He was several hours away from the event and had an RV and a truck and trailer. These were very profitable for him. If I can sell cheesecake on a stick or key lime pie on a stick I will do it if it adds to my bottom line. I just don't see the same type of person buying hot dogs as BBQ. If you have the money in your pocket and like BBQ you are not going to opt for a hot dog. Not unless you just really like hot dogs.
I am not saying that they should sell hot dogs. I certainly wouldn't sell them at a dollar a crack either if I were. What I am saying is this, there are going to be people that will not want to pay for a good sandwich at a higher price and they will seek out the nachos, corn on the cob or the french fry guy that will undoubtly be there. There will be people that want a smaller item to eat. There will be people that will look at both vendors and make a decision as to where to buy based on a variety of reasons. It might just come down to appeal of the rig, if they can get the whole family food in one spot, or just dumb luck. The thing is, until it is over and done with, you never know what the end result is going to be. Peggy and Jack might get a better location and end up with the lions share of customers. There are a lot of things that will come into play at this event, things that no one can foretell.
I was just thinking... I sold BBQ at events where hot dogs, hamburgers, gyros, cheese steak sandwiches and even prime rib sandwiches were sold, yet we sold more than our fair share of BBQ to the public. Still, I watched time after time one parent coming to get a couple of sandwiches at our place and the other next door getting a burger or dog for the kids. Sometimes I made the drink sales sometimes the other vendors got the drink sales. I could speculate that I would have picked up more sales if I had something that the whole group could have bought and the drinks to go along with them. I could not sell hot dogs or burgers etc. I am held to my food listed in the entrance agreement. Generally, we do not attend events where duplicates are allowed. It is just the way they work it here. But, if I could have sold dogs and fed those kids it would have been a great thing. But, my suggestion was ... at least offer a smaller child sized sandwich if you feel you want to appeal to the little people. I have a 7 year old daughter that will take brisket over a hot dog any day. She can only eat a small sandwich and I make her mini sandwiches out of the dinner rolls. Perfect size for her.
And I have to stand on the point that if a guy has the money in his pocket to buy a BBQ sandwich he will do so over a hot dog every time, if he likes BBQ better than the hot dog.
Colonel Sanders said feed the poor and become rich ... feed the rich and become poor. Worked for him. Only let us not forget the poor guy with six kids and skinny wallet! I'd just like to feed everybody!
And, just to make this interesting ... I used to worry that bisket on a biscuit would hurt my profits if I allowed them to be sold after 11 am. But, I found that many people LOVED the little biscuit with the much smaller portion of brisket on it, and they would order 2 to 4 of them at a time. I actually make more money on this little item in the end than the sandwich.
We all live in different parts of the country and experience different markets. I think you have to remember that some things work for one area and not others. Basically, if Peggy and Jack knew that they had BBQ sewn up at this venue and other vendors had all the other bases covered I think this would be a whole different ball game.
I know Peggy and Jack will do well at this event. I know they will learn some very interesting things too. The thing that I found most interesting after we finish an event is how great you feel about the feedback you get from your customers. It is a huge rush! So many people saying nice things about your food. Masses. I just can't imagine the funnel cake vendors or the chicken nuggets vendors getting a charge out of hearing how people loved their product. I just don't think it happens much. But great BBQ, people do love to talk about it~!
Peggy and Jack, have a roaring great time and a successful and enjoyable event. I know you will do it in your own inimitable style!
You will be in my thoughts, you know what I will be doing that weekend.
Kate