Forum Format

oldsarge,

Clearly nobody appears to be listening.  The best way to affect change is to leave and go where someone does listen.  That is how all of the great places start, by listening and respecting members.  May I suggest heading over to AmazingRibs.com and checking out the forum over there.  No, it is not a single smoker company, but the love of great queue is strong with that group, and they listen and respond!

Best of luck to you.

I am a member of smoking meat forum, smokin-it, let’s talk bbq, and a host of other non-bbq related forums. I know easy when I see it; I know difficult and awkward when I experience it.

Just a quick update.  People at CS are listening.  And quitting is no way to affect change.  Helpful suggestions are a way to affect change.  But that does not mean that owners of a particular business will change.  This forum is not getting the hits that it used to get.  A lot of the old timers retired or died off.  A new format may or may not improve business.  Another forum, SmokinTex is nowhere as busy as it was years ago.  People and times change. Just a fact of life.

Agree to disagree.  Forum members will typically be stickier customers as well as brand ambassadors.  Losing these people (no hits) is a leading indicator that the forum is not working as intended or desired.

A while back when I complained directly to CS (via "contact us"), about the faintness and unreadability of the date stamps on comments, leading people to reply to ancient threads, I actually got a reply from the Cookshack CEO. His comment was he didn't think they could do anything about it. Apparently they bought a forum software package with no modifications allowed.