Kid in a Candy Store, Christmas and all others wrapped into 1

Rob,

Congrats on your choice. It will be a great cooker for you. You made an excellent choice for your first cooker, but it's going to spoil you.

There are only a couple reasons that you would not be generating any heat. It's either not igniting, which means you are building up a pile of pellets in the burn pot (easy to check and see) or the auger is not moving pellets into the burn pot (also easy to check). If you're not getting pellets, either there is a jamb or the auger is not turning. I've not inspected one of the FEC units closely, but on my older FE's, there is a small fan that spins with the auger is moving. It is situated directly under the hopper and is visible through a hole down low on the end of the hopper/motor housing. Either way, Cookshack has fabulous service. Call them tomorrow. They can help.

Rod

Thanks so much, patience prevailed, once the burn pot was 3/4 filled it started, thanks for the input, and especially to those who have helped me out in my quest to bring NC BBQ to Cleveland....