Over the past 3 weeks, we've been having night time storms that are pretty typical around here during the summer. Over that time period I've awakened maybe 6 times in the morning to find the clock blinking on the microwave and the computer off, indicating that power went out at some time during the night.
Last night I had 4 butts in my Smokette, and 4 briskets in my Amerique. Care to venture a guess which one was in hold mode when I woke up this morning, and which one had finished it's cooking?
Since Cookshack has decided to go "digital" on all their products now, the least they could do is supply a 9v battery backup that would power the electronics through a few minutes of power outage. It would cost less than $1 per unit to add this during production.
I spoke to CS some time ago about this issue and they were very nice as usual, but didn't seem to understand that this really is a problem. If you cook 10 times a year, it's unlikely you'll be troubled by power outage issues. But if you cook 5-6 times a week like I do, the odds start to go against you real fast, and if you're a restaurant that depends on their cookers to work overnight WITHOUT FAIL, then .........
And even if you're a 10 time a year guy, think about how you'll feel the one time you get caught and have to trash your brisket, butt, etc and get takeout for that party you're having tonight because of a known issue that could have been remedied easily at the design stage.
Call CS and suggest to them nicely, that they fix this on new models and offer a retrofit kit for older models. I'd gladly pay a reasonable fee for a kit that would make my Amerique the safe, reliable cooker it was always supposed to be(although I'll probably fix mine myself anyway).
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