Posted February 14, 2011 08:19 AM
Hello. Brand new to the forum.
I've been reading the forum's for awhile and decided to join.. There is a lot of good advice here and I am in need of some myself. I recently purchased the 24 inch charbroiler as well as an fec 100. I'm having an issue with the broiler not heating up as well as I thought. The middle is hot but about 5 inches from both ends don't really get up to temp. I've read where people are cooking great steaks and chops on this and I just can not see where that would give a good product on mine. I'm just doing burgers right now and it takes a good 10 min to cook a 1/2 lb flat fresh patty to temp. I do have it inside our restaurant under a hood system without the attached cover that comes with it. I thought that would be part of the problem not having the attached cover, so I tried using a sheet tray to try to simulate the cover which worked well but still no difference in heat.
After cleaning out the pots well, I will fire it up and sometimes it will light well and other times it will back all the way up the ramp with pellets before lighting and then it will burn all the pellets in the pot as well as on the ramp. needless to say this is a danger for me. I did call cookshack to ask them , they did not really understand why it would do both my issues so I'm just reaching out to you who own one for advice.