FEC 500 not hitting temp moisture in pallet hopper

lownslowaustraliaMember

Hey Guys, i am in Brisbane Australia and have 2 FEC 500's, love them. i am having trouble with one of them. Set at 250f it wont get above 170f. After several hours the pallets in the hopper have puffed up and turning to dust and there is moisture in there as well. I am running cookshack pallets and the same batch in both of my smokers but im only having trouble with the one smoker. One thing i have notice is that the hopper and handle to the fire box are extremely hot to touch unlike my other machine. The fan is working so it should push the heat around. Any thoughts would be appreciated. Thanks

brent

8/6/183:32 PM

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andyjMember

Cookshack doesn't monitor this forum. Seeing the time difference, you may want to shoot Bill in Tech Support an E-Mail. They'll take care of you. b_vice@cookshack.com

8/6/1810:36 PM

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cal 2Member

Sounds like an exhaust problem.

8/8/182:40 PM

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