Hey Guys, i am in Brisbane Australia and have 2 FEC 500's, love them. i am having trouble with one of them. Set at 250f it wont get above 170f. After several hours the pallets in the hopper have puffed up and turning to dust and  there is moisture in there as well. I am running cookshack pallets and the same batch in both of my smokers but im only having trouble with the one smoker. One thing i have notice is that the hopper and handle to the fire box are extremely hot to touch unlike my other machine. The fan is working so it should push the heat around. Any thoughts would be appreciated. Thanks

brent

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