Hello!
Condensation got into the hopper causing the pellets to breakdown and clog it up. I think I've cleaned out everything, but the auger starts to turn then stops.
I read the trouble shooting guide that the shear pin may need to be replaced if it's not turning but it turns slightly then stops. So I'm guessing that's not it
Could it be the motor? The draft fan?
I have no idea what I'm going but we need to use it in 6 weeks for a fundraiser so any suggestions are appreciated.
Please and thank you
Paula