quote:
Originally posted by Baba Kevin:
Just got word back from CS and was told I'll have to wait another 6 months before getting a fix to the probe function issue. Really unhappy about getting a fix to this problem a year after purchase. I'm thinking to fix this myself. Anybody with an FEC120 taken matters into their own hands?
Unless you can rewrite the code on the eprom, I'm not sure what you mean by fixing it.
The problem with changing the code is that any changes in a UL listed unit have to be retested. So it's not just change the code and send it out. Many of these units are in restaurants and have to have the UL listing.
Right now, you probably have two options. 1, if you're really upset about it, ask for a refund. 2. Go with a manual/external probe to monitor the temps. They're fairly cheap to buy (see the post about running 6 wires; that's three thermometers).
Lots of options, we'll help.
For me? I never use probe mode, in in the restaurant. I'm very much a hands on pitmaster and while I fully understand (and have used/tested) the probe method, I just know there is never 1 set temp that is always perfect. Can get close, but I like to watch my finish temp a little more personally.