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A fire doesn't mean you have a bad owner/bad maintenance, it can be as simple as it collected somewhere (say the smoker isn't level) and then you have too much grease with too much heat.

Key is to clean it often and don't let build up occur (on the drip pan on the floor of the smoker or the drip tray). Based on the stories I've seen, the drip tray seems to be the most likely source.

Jim, did you have a fire or were they smoldering? BIG difference. The pellets on the end can get hot enough to start smoldering, but there has to be a lot of air for the fire to ever work back up.

As far as I've heard, there's never been a fire in a ramp pellet cooker that got back up into the auger and all the way into the pellet hopper. Sure there have been fires, just not there.
When I got there it was just smoldering in the auger, but the burn marks are on the auger tube and all around the auger and not anywhere else including the ramp and fire box.

I checked that it was level before the cook started and after the fire. All good. All the grease was where it should be in the pan. No signs of burn on the foil at the bottom or on the drip pan.

I'll let you know what I hear from CS.
This weekend I cooked 80#s of pork. At the end of the cooked, I noticed a decent amount of grease that was on-top of the foil in the bottom (covered in ash)

It looks like the grease was running down the right side wall, missing the grease drain and in the bottom.

Anyone have this happen before?

I was very careful not to put the meat against the edges at all.

Thanks

Pete
What the unit level? If not, the grease may pool in the grease channel and eventually overflow. Did you punch a hole through to the drain hole in the center of the bottom? I think that is there to funnel any grease that misses the shield into the grease pan. I've forgot to do that a few times.

The other obvious choice would be that the grease shield was not properly seated in the channel perhaps due to foil and some grease ran directly to the floor.

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