I have been smoking brisket and butts since 5 pm w the fire going out on me twice! I have called Cookshack on numerous occasions along with asking you guys for help. You have all been very helpful, thank you! But I bought this smoker, very recently, so I wouldn't have to stay up all night. Well I have been up all night checking it on the hour. Now at 4 in the morning I have my second fire go out. I have tried w wind caps, without wind caps, everything that I know to do. The pellet box is always full of pellets so the fire is being smothered. But nothing changed last night. The wind was stronger during the day and it is calm now. So the fire went out in stronger wind with just an elbow pointed down on the exhaust. So I put a cap on the elbow and turned the elbow up, then started it again. It ran for about 5 hours and now it is at 130 degrees, fire out! So I'm not sure what to do anymore. The wife is very unhappy that I spent this kind of $ but I'm still on the couch babysitting my smoker. Hopefully CS considers giving me my $ back as I've only used it 5 times and the fire has gone out every time. Sorry guys don't mean to be a downer but this is a HUGE let down!!
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