It has been below zero here for a week or better
I use my americue in the garage and have a problem with moisture in the controll box!
Is there a way to seal this better?
Thanks
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Not sure what the problem is. Using it in the garage won't cause the electronics to get moisture.
Do you have water in the LED?
Call CS on Monday.
Smokin'
Do you have water in the LED?
Call CS on Monday.
Smokin'
Yes water in the display causes probe to fail!
Called cookshack and dryed it out with a hair
dryer as instructed 3hrs WOW.
Now same problem diff day.
Called cookshack and dryed it out with a hair
dryer as instructed 3hrs WOW.
Now same problem diff day.
Guess we need to sort out why moisture is getting in and how. Is it in the probe hole or in the display?
I have one of the first Amerique's to come off the assembly line and it resides on my open front porch. I have a blanket that I put over it but it is nothing fancy. When the wind blows in the snow and drizzle I just take off the blanket and shake off the accumulations.
Last night is was 20 degrees here and I put on a 14# brisket at 11:00 pm at 235 degrees. The probe was set at 190 and shut about 9:15 am just after I woke up.
I have no problems with moisture in the display so I don't think it is your garage as my porch is even more of a hostile environment.
BTW, the brisket was my best ever. Used nothing but the Amerique, two wood chips, and liberal amounts of Cookshack Brisket Rub. I can not use my Amerique in competition or you all would be in trouble on the circuit.
Last night is was 20 degrees here and I put on a 14# brisket at 11:00 pm at 235 degrees. The probe was set at 190 and shut about 9:15 am just after I woke up.
I have no problems with moisture in the display so I don't think it is your garage as my porch is even more of a hostile environment.
BTW, the brisket was my best ever. Used nothing but the Amerique, two wood chips, and liberal amounts of Cookshack Brisket Rub. I can not use my Amerique in competition or you all would be in trouble on the circuit.
My garage is not heated and the moisture is showing up behind the LED display.Never had a smoking problem due to temps outside!Is it possible the -30 temps created some frost on the panel and the LED light is just enough heat to cause the moisture?
This may be a dumb question but have you called CS back? It sounds like their first suggestion was a temporary fix. Not all problems can be fixed on the first call. Being a x high tech support person you have to start with the most obvious cause and dig deeper from there. I'm sure CS will resolve your problem.
Jim
Jim