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I'd first call CS tech support.. horses mouth kinda thing. I hear they are quite helpful.

As an aside.. I assembled my 008 on the stand I bought with it.. when I lifted the smoker it tilted sideways a bit and I heard something rolling around in the top end of the smoker.. probably a screw or something like that. This may be a problem with yours.. something bridging the space between the hot wire and the body of the smoker.

Bill

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