I own a BBQ restaurant and in my 10 years of smoking thousands of pounds of meat in my SM160 I have never encountered this problem. I plug it in...normal power. Works like a charm. Then it starts smoking and is working fine. About an hour or two into smoking and then it resets itself and I am left to just chase the smoke. HELP! I am thinking it is the plug. Thermostat issues normally happen and there is a power surge. It is almost like the smoker door is open and it resets itself.
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These links may help as they are from CookShack. If you cannot fix your situation, call CookShack.
My SM 160 is about the same age and began doing the same thing. I disconnected the door switch, which didn’t help and ultimately had to replace the controller which I just finished doing today. Sorry I don’t have better news.
I had a similar problem with the same issue twice in about 5 years. The issue was that the relay switch was faulty. I tested it and found the current was on one side of the switch and not on the other side when the cooker was in operating mode. Worked fine after replacing the faulty switch. You can order a new switch from cookshack in their replacement parts department. Hope this helps.
Thanks Ole.
