Why it is important to send your inquiries to Cookshack and not to Donna ... | Cookshack

Former Member

I travel a good bit in the summer, and I don't always check my e-mail every day. (After all, I am supposed to be semi-retired!) Last week I received several important customer service inquiries which I did not see until today. I felt terrible that the people who wrote to me had to wait for a reply, but I was in the wilds of Pennsylvania on vacation. If you want to write to me, please do, I love to hear from you. But product inquiries and customer service issues should go straight to Cookshack at 1-800-423-0698 or info@cookshack.com which are attended to during normal working hours M - F. We want to take good care of you!

Donna

7/25/0511:29 AM

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Former Member

Donna, I was a customer who e-mailed you. I used the "contact us" on your Home page.Guess it took me to the wrong place

7/25/0512:52 PM

Former Member

I am checking into this, thanks for letting me know. I just want to get you the best help possible as quickly as possible.

Donna

Former Member

I know you are great in Customer sErvice.All the members tell me so! There was no problem waiting.

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