quote:
Originally posted by ARiSAR:
I'm pretty sure I'm just screwed.
Unlike most any smoker manufacturer out there, you're not. CS has a 30 day return policy so if you haven't CALL them today. If it's outside the 30 day win, I'd still call them, they work VERY hard to satisfy their customers.
The specs give the dimensions, so not sure why it was a surprise, but I understand when you see it in person.
About the third shelf, we don't say never use it. What we try to convey is use it last of the three for two reasons:
1. The bottom shelf will block the flow to the upper two if you really overfill it (say with a large brisket) you'll have problems.
2. It has more "direct" heat so depending on what's on the bottom shelf, it likely will cook faster.
Lots of people use all three shelves. If I put briskets or butts on the third shelf, do it fat side down, it helps with the direct heat. I do that in my FE too on the bottom shelf.