Amerique maiden voyage problem.

Dave,

I haven't a clue how the AQ works. Have you tried sticking the probe in a potato or something? Maybe it sensor picks up that it's not inserted and shuts down. Just a guess.

I am sure some AQ owners will chime in. If all else fails call Customer service first thing Monday.

Good luck!

I tried the probe out in air then the metal shaft in some cool 80 degree or so water without any luck. I took off the back to see if there was a grounding issue on the probe. No luck on any of it.

When it powers up it shows OFF on cook time as if it sees the probe being inserted whether it is or isn't. It seems to think the probe is inserted and yet can't read it....

Dave

Also the probe reads 200 all the time whatever the temp really is.

Dave

Hi Dave,

Did you set it to probe mode and set the probe temp?
Check page 8 of the manual.
http://www.cookshack.com/media/MN_066_Ver.06.3.pdf

Probe Cooking Mode
1. Insert the probe into the probe jack, then turn the On/Off switch to the on position.
The screen should display the word OFF in the time position.
2. Cook Temperature
To set the cook temperature, press and hold the temp button until the
controller beeps twice. Press the up or down arrows to adjust the cook
temperature (arrows must be pressed within two seconds of the two
beeps).
3. Probe Temperature
To set the probe temperature, press and hold the probe button until the
controller beeps twice. Press the up or down arrows to adjust the probe
temperature (arrows must be pressed within two second of the two
beeps).
4. Press the Start button to begin cooking.
The screen should display Temp and Probe Temp.

Hope this helps.

Thank you,
Brian E

Yes I tried that and about 20 other permutations. The AQ thinks the probe is in all the time and it is 200 degrees on the probe. Very frustrating as I have family and friends coming over for BBQ tomorrow.

Oh well there's always Gates BBQ...

Dave

Maybe it something like a computer....? Ninety percent of most of your problem can be fixed by shutting down and do a cold-start reboot? Just a thought.

Having been a certified computer repair guy in a past life believe me I rebooted tried different outlets leave on 2 hours unplug 2 hours etc.

Finally I think I have a temporary fix so I can manualy cook. I took off the back checked the main board for a removable battery to clear settings when I noticed the probe plugs in to the main board. I disconnected the probe turned it on and wham NO PROBE flashed on my screen! I think I jumped a foot in the air!

So at least I can manually season the AQ and cook for tomorrow. I'm pretty excited at this moment. Woohoo!

Dave

Dave,
I do see this every now and then. It is caused by the manufacturer mis routing the probe wires in the control jack. I can assist you if you can give me a call at (800)423-0698.

Sincerely,
Tony

Is Butt done YAHOO!
Problem probe did not register same temps as my
wireless one, checked both against 3rd . Something must be wrong with my probe that came with Q.
Any ideas.
Dan

DantheMan - The best advice that anyone here can give you, is to call Cookshack. Best customer service in the industry, as well as the best smokers.

Did my first amerique probe cook tonite. Set an eight pound buckboard bacon for 155 probe temp, cook temp 225. I expected it to be done in two and half hours, raised cook temp to 250. After six hours, probe read 153. Close enough. Thermapen verified, 153.

Looks like my machine works, but I sure would be on the phone to Cookshack if I thought it did not.

Interesting. The Buckboard Bacon instructions say rinse, pat dry, smoke at 200* until 140*. I wonder how long that would have taken.