Auger Jam

This happened to me once and I suspected it was excess accumulated dust, but no way to confirm.  Emptied the bin and vacuumed it out and problem was solved.  I also suspect a pellet wedged just right could do the same thing.

What a bummer tonight after clearing (and I mean clearing) I carefully placed my clean  cookshack pellets in my FEPG 1000.

After it came up to temperature the auger stopped AGAIN..............

Is there a flat on the motor that I missed?????

Where do I go now????????????

I'm so bummed..........

TNX

Yes as you might expect I called CookShack.

They returned my call today and the answer is.

Yes there is a flat on the gearbox drive shaft.

I was able to loosen the Allen screw in the collar enough to slide it up out of the way so I could see through the hole in the auger shaft.  Then I was able to turn the drive shaft so that I could find the flat, slip the collar back down and tighten things up.

It's back together and time will tell.

Well, with Easter weekend, I'd give them a bit of a break. Just sayin'.

Just give us a call and ask for tech support. In most cases it is caused from moisture expanding the pellets but can also be caused from a real hard pellet or a foreign object. If it ran very long with the auger jammed it could have damaged the gearbox on the motor.