Emergancy in Ohio

If it keeps jumping either one sprocket is bent or messed up, or the sprockets are not inline with each other. Check this out.

Just got off the phone with you giving you FE's number. Hopefully Fast Eddy can help you out.

CS has great customer service but come on this forum has some great customer service too. Good luck on the problem.

All the sprockets check-out, but it's out of line as much as 1/4".

Not sure, but it looks as if the rotissere arm shifted.

I have a call in to Fast Eddy, but if anyone has an idea how to correct start throwing me some ideas.

Sean Kiser

Hey, I Work on and build automated machines every day. If your sprockets are not bent then look at the bearing bolts on each end of the shaft. Loosen them a little and then you will be able to align them. This will require a good straight edge. Put it along side the sprockets and move the shaft OR the drive to align the sprockets. Once they are striaght in line then put a new chain on it. Most likley the old one is bent or worn out. Try TSC (Tractor Supply CO.) They are open on Sundays. GOOD LUCK

To All...

I think I got it fixed.

Looks as if the small sproket, over 8+ months of use, became loose on the gear box and shifted about 1/4", enough to make the chain pop off. Went to loosen the allan bolt and found it was loose, so I moved it back into position and retightened. I've had it in operation for 2hrs. with no problems. I hope this has solved the problem.

Thanks to everyone for helping. A real testament to customer service to have the problem resolved under 14hrs from my first post.

John, thanks for calling as early as you did to get me the info that you did.

Eddy, thanks for talking me through troubleshooting to get it fixed.

If we solved the problem, then I'm happy to report that we suffered no real damage in sales. Our special on Sunday is brisket, so we missed out on being to serve that, but again, no real loss. I will be back-up and running tomorrow.

Thanks again to everyone...

Sean Kiser
Kiser's BBQ Shack
Athens, Ohio
www.kisersbbqshack.com

Real happy to hear you got it worked out Sean. Helping fellow CS and FE owners is a big part of what this forum is all about.

Glad to hear it was a simple fix. You may consider double set screws. Thats two shorter length set screws in one hole. The first one holds the sprocket in place ane the second one locks the first one down. We use that method in cases that tend to get loose over time.