I’ve owned an FEC 750 for several years. It’s been flawless. I went to turn it on this weekend and it wouldn’t get hot. Opened the firebox to see what was going on, and discovered there were no pellets in the fire pot. Come to find out the augers weren’t getting power. No, they’re not jammed with wet pellets. Yes the fans, igniters, and rotisserie motor is working fine. I called cook shack and was told how to reset the IQ5 board. Still no power to the augers. There’s an LED panel on the power board and the light for the augers comes on at start up but goes out about 5 seconds into the cook. I’m thinking the thermostat is bad. Anyone have any suggestions? I’m calling CS (Bill) again the morning but I’m currently at a loss.
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