because CS was waiting for packaging for these new units. So in the mean time, I'm sitting here at 0'dark30 with a cold adult beverage, reading all of the exploits of other CS owners and patiently awaiting the arrival of my unit. Based on what I have read I can't wait for this unit to arrive.
Just after Christmas after reading and researching (yes I'm new to the smoker thing), I placed an order for a SM009 and accessories. On December 30th, I received an email from Karen @ CS Customer Service advising that the SM009 had been discontinued....OH NO!!!!! As I read on, Karen advised that the SM025 has replaced the 009 and for only $34.00 more it offers some nice upgrades. After receiving the email, I contacted Karen by phone and found her to be very pleasant and helpful. During our conversation Karen advised that my unit would not be shipped for about two weeks (Jan 13th) because CS was waiting for packaging for these new units. So in the mean time, I'm sitting here at 0'dark30 with a cold adult beverage, reading all of the exploits of other CS owners and patiently awaiting the arrival of my unit. Based on what I have read I can't wait for this unit to arrive.
because CS was waiting for packaging for these new units. So in the mean time, I'm sitting here at 0'dark30 with a cold adult beverage, reading all of the exploits of other CS owners and patiently awaiting the arrival of my unit. Based on what I have read I can't wait for this unit to arrive.Original Post
