Welcome to the forum.
Moderator note. Don't post your email (I removed it). Webbots troll the internet looking for emails. People can PM you if needed.
But we like to post the questions & answer in the forum to share (lots of new users don't even ask). No worries, we'll answer anything about Q.
Max is a chef like you, so he'll be a great help (his real name is Chris).
Sorry about the manual, you might give a call to CS and tell them that so they can improve it.
New owner notes:
1. NEVER let the pellets get wet. NEVER. When they dry then it's pelletcrete and that's a bad thing.
2. Level the smoker if this is inside, hopefully the floor is level). Grease will pool if you don't and that's a bad thing.
3. NEVER walk away until you're sure the fire is going. In the future if the ignitor fails, all you'll get is a pile of pellets. Doesn't happen often, but it does happen.
4. Do a temp check. The four levels typically have slightly different temps. For me, the back left is hotter (because of air flow). Also verify that the temp on the sensor is the same as inside (especially on new smokers)
5. Read through the FE forum, there's a lot of info. NOTE, if you see posts about fires, don't worry, really.
Negative posts tends to get your attention. There are a lot of threads there with great info.
If you want help with a specific topic for yourself, just post a new question in the FE Open forum. If you want some help in a restaurant setting, post in the "PROS" forum.
Welcome and we'll help any way we can.
Russ
PS>>> Cal, you're banned for an hour. You know we're not supposed to tell them to go search.... We like to be more friendly to the newbies. (chef this is an inside story)